Warranty a

This warranty is provided by SAIC Motor Australia Pty Ltd, trading as MG Motor Australia (MG Motor). MG Motor's contact details are below.

Phone: 1800 64 2277 (1800 MG CARS)

Email: customercare@mgmotor.com.au

Address: SAIC Motor Australia Pty Ltd, Level 19, 100 Arthur Street North Sydney NSW 2060

This warranty applies to 'MG Motor' branded vehicles that are imported and distributed by MG Motor and that are first registered on or after 1st July 2025 (MG Motor Vehicles or Vehicles), except where otherwise stated (including as part of a promotional offer by MG Motor). MG Motor may vary this warranty from time to time.

MG Motor warrants that, subject to the terms (including exclusions) of this Warranty, any new MG Motor Vehicle supplied by MG Motor or an MG Motor dealer will be free from manufacturing defects during normal use for the duration of this Warranty.

The warranty commences on the date the vehicle is first registered, and ends on the earlier of the below duration or stated kilometre limit (as applicable) (excluding Limited Warranty Items):

Non-commercial use (excluding Light Commercial Vehicles)¹:

- Standard Warranty Period: 7 years / unlimited kms (whichever occurs first)
- Extended Warranty Period²: 10 years / 250,000 kms (whichever occurs first)

Commercial use (excluding Light Commercial Vehicles):

- Standard Warranty Period: 7 years / 160,000 kms (whichever occurs first)
- Extended Warranty Period: NA

Light Commercial Vehicle³:

- Standard Warranty Period: 5 years / unlimited kms (whichever occurs first)
- Extended Warranty Period²: 7 years / 200,000 kms (whichever occurs first)

Light Commercial Vehicle (commercial use)³:

- Standard Warranty Period: 5 years / 160,000 kms (whichever occurs first)
- Extended Warranty Period: NA

¹Commercial use

Commercial use means the vehicle is being used, or has at any time been used, for a commercial purpose, including (but not limited to) use as a taxi, hire or rideshare vehicle, rental vehicle, courier vehicle, driving school vehicle, security vehicle, tour or bus vehicle, or emergency services vehicle.

²Warranty period

Exclusive servicing conditions apply.

³Light Commercial Vehicle

A Light Commercial Vehicle is any vehicle able to carry goods or passengers that is designed for use by business. It includes, but is not limited to, utility vehicles, panel vans, mini vans, buses and trucks.

Some items within your vehicle have a lesser warranty period that applies to those items, as set out below:

• Anti Perforation and Paint (Passenger vehicle 7 years, Light Commercial Vehicle 5 years) - Covering rust through corrosion of the painted metal body panels from the inside or underside of the panels caused by manufacturing defects during the original manufacturing process of the Vehicle, and defects in the original paintwork application.
  
  Excludes surface corrosion, blistering, scabbing, scaling, fading, or other damage that is caused or contributed to by insufficient or improper maintenance or care, impact (including impact by foreign objects), environmental conditions (including pollution), or any other damage that may result from insufficient or improper maintenance, storage, or care, or any other factors outside MG Motor's control.
• EV/Hybrid high voltage battery (7 years / 150,000 kms, whichever occurs first) - Covering manufacturing defects for the Vehicle's EV / Hybrid high voltage battery.
• Air Suspension / Four-wheel Steering (5 years / Unlimited kms) - Covering manufacturing defects on components relating to Air Suspension / four-wheel steering.
• Soft Top / Convertible Roof (5 years) - Covering manufacturing defects on all Soft Top / Convertible Roof related components.
• Roof decals and accessory decal kits (24 months) - Covering manufacturing defects for the roof decals installed by an authorised MG Motor dealership.
• Air filter (3 months / 10,000 kms, whichever occurs first) - Covering manufacturing defects.
• Particle/pollen filter (3 months / 10,000 kms, whichever occurs first) - Covering manufacturing defects.
• Oil filter (3 months / 5,000 kms, whichever occurs first) - Covering manufacturing defects.
• Fuel filter (6 months / 10,000 kms, whichever occurs first) - Covering manufacturing defects.
• Spark plugs (3 months / 5,000 kms, whichever occurs first) - Covering manufacturing defects.
• Brake pads/Brake disc (6 months / 10,000 kms, whichever occurs first) - Covering manufacturing defects.
• Clutch disc (6 months / 10,000 kms, whichever occurs first) - Covering manufacturing defects.
• 12-Volt battery (24 months) - Covering manufacturing defects for the original Vehicle 12-Volt Battery installed at the factory.
• Remote handset battery (3 months / 5,000 kms, whichever occurs first) - Covering manufacturing defects in remote handset battery.
• Wiper blades (3 months / 5,000 kms, whichever occurs first) - Covering manufacturing defects.
• Lamps and light bulbs (3 months / 5,000 kms, whichever occurs first) - Covering manufacturing defects in lamp and light bulb fixtures on the interior and exterior of the vehicle.
• Wheel balance and wheel alignment (6 months / 10,000 kms, whichever occurs first) - Covering manufacturing defects.
• MG Motor genuine parts (12 months) - Covering manufacturing defects in MG Motor genuine parts (being those that appear in the MG Motor retail price list).

The following items are excluded under this warranty:

• Tyres. Tyres are not covered by this warranty. Tyres are covered by the express warranties of their respective manufacturers or suppliers. Any claim in respect of vehicle tyres should be directed to the nearest manufacturer service agent or supplier. Excessive tyre wear, inconsistent with normal use, may be considered under this warranty only when wear results from a manufacturing defect.
• Non-genuine parts and accessories. Non-genuine parts and accessories are not covered by this warranty. Non-genuine parts and acessories are covered by the express warranties of their respective manufacturers or suppliers. Any claim in respect of non-genuine parts and accessories should be directed to the nearest manufacturer service agent or supplier. Any fault or decline in vehicle performance and/or reliability resulting from the use of non-genuine parts is not covered by this warranty.

The following uses, normal or natural occurrences and aspects of the vehicle and its ownership are not covered by this warranty:

• Parts that are subject to normal wear and tear (which may vary depending on the usage of the vehicle, its kilometres, geographical and climatic environment) that do not result from a manufacturing defect (including, but not limited to, normal wear and tear on tyres, brake pads, bulbs, and wiper blades);
• Any fault as a result of use of the vehicle for racing, rallying, speed trailing, hill climbing or similar activities or competitive events or any fault as a result of using the vehicle for a purpose other than that for which it is designed;
• Any fault as a result of driver negligence, misuse or abuse (including but not limited to, tampering, disconnection, loading or towing beyond the manufacturer's specifications, or continuing to drive the Vehicle after loss of fluids, lubricants, oils, coolants, refrigerants or water);
• Any fault as a result of an accident, impact, collision, explosion or fire damage;
• Any fault as a result of failure to have the Vehicle inspected, serviced and repaired strictly in accordance with MG Motor's specifications set out in the Service & Warranty Booklet and/or by a duly certified and qualified vehicle repair workshop;
• Any fault as a result of installation or use of non-genuine parts, fluids, accessories, equipment, assemblies or components;
• Any fault as a result of theft, illegal use or malicious damage;
• Any fault as a result of damage resulting from the use of non-recommended, inappropriate or contaminated fuel, additives, oil, fluids, lubricants, coolants, refrigerants or water;
• Any fault as a result of failure to maintain and care for the Vehicle, including but not limited to, its body, trim and paintwork, in accordance with the manufacturer's recommendations (e.g., use of unsuitable cleaning agents, incorrect storage methods) as set out in the Service & Warranty Booklet;
• Any fault as a result of environmental conditions (including but not limited to, acid rain, industrial fall-out, salt, sand, stones, tree sap, bird or animal droppings, windstorm, hail, flood, lightning, or other events outside of MG Motor's reasonable control);
• Any Vehicle that has been written off by an insurer;
• Any Vehicle that has been subject to, or fault in a Vehicle as a result of, experimental adjustments, alterations, modifications or repairs that alter the original specifications of the Vehicle and/or that have not been approved by MG Motor (including but not limited to modifications to body, chassis, electric or other systems);
• Any Vehicle that has the odometer disconnected or changed – i.e., where mileage has been altered and/or the actual mileage cannot be readily determined (if the odometer is replaced, it is important to enter the odometer; reading of the removed odometer in vehicle documentation);
• Operational characteristics which are considered to be representative of the characteristics of the Vehicle, including but not limited to:
  • noise, rattles or vibrations of low amplitude or frequency;
  • slight oozing of oil or the like about packing and/or oil seals;
  • gaps between panels which are within limits; or
  • external appearance defects such as paint, chrome and trim, which are not visual unless magnified by special means;
• Normal maintenance including adjustments (front brake, axle, wheel or headlight alignment etc.), periodic servicing, cleaning or replacement of oil, air, fuel and passenger compartment filters, maintenance of nuts, bolts, clips, connection;
• Incidental expenses as a result of defects in manufacture, including but not limited to, telephone expenses, vehicle rental charges, towing charges, loss of use of the Vehicle, loss or damage to personal property;
• Repairs or work required, that form part of the New Vehicle Preparation (PDI), or as a result of poor preparation of the vehicle prior to delivery to the customer; or
• The re-occurrence of a fault due to the quality of work performed or a diagnosis error by a dealer, otherwise known as rework.

To ensure the validity of this warranty, the owner of the vehicle:

• Is responsible for the proper operation and maintenance of the Vehicle in accordance with the instructions provided in the Owner's Manual and Service & Warranty Booklet;
• Must ensure that the Vehicle is serviced and maintained in accordance with the Owner's Manual and Service & Warranty Booklet and, without limitation, all services for the Vehicle are carried out in accordance with the MG Motor Maintenance Schedule set out in the Service & Warranty Booklet, including (but not limited to) the use of parts and other materials that meet MG Motor's engineering specifications, in order to be eligible to claim under this Warranty; and
• Must complete detailed records made at the time of maintenance and repair work performed on the Vehicle and keep these records, in order to receive the benefit of this Warranty. It is the owner's responsibility to provide the records to MG Motor Australia when requested.

These records must include:

• The date of the service or maintenance;
• The odometer reading at the time of the service or maintenance;
• A thorough description of the work carried out as part of the service or maintenance;
• A list of all inspections performed during the service or maintenance;
• A detailed description of any adjustments or corrections made during the service or maintenance;
• A detailed description of any parts replaced as part of the service or maintenance, including part numbers and manufacturer details for the parts;
• Details of the brand, grade, and quantity of any oil and/or fluids used;
• A copy of the Workshop Job Card for the service performed;
• Any other details required in order to prove the service or maintenance complies with the requirements specified in the Owner's manual and service & warranty booklet.

In addition to the above, all service or maintenance work in relation to the Vehicle must be recorded in the maintenance and repair log in the Service & Warranty Booklet, which must be presented to an authorised dealer when making a claim under this Warranty.

If the Vehicle is not serviced and maintained in accordance with this Warranty, or the Owner’s Manual and Service & Warranty Booklet, the Vehicle will lose the benefit of this Warranty (though, for the avoidance of doubt, this does not affect any other rights that may exist in relation to the Vehicle under the Australian Consumer Law). Without limitation, if the Vehicle is not maintained and serviced promptly and in accordance with the Owner’s Manual and Service & Warranty Booklet (including the service intervals specified for the Vehicle), the Vehicle will lose the benefit of this Warranty. In some instances, the owner may be required to provide proof of servicing and vehicle maintenance to determine the availability of warranty coverage for certain repairs.

Specific Servicing Requirements (Extended Warranty)

In order to be eligible to benefit from the Extended Warranty(as set out in the Warranty Period section above), the Vehicle must be exclusively serviced at an authorised MG Motor dealer, and each service must occur within 30 days and 2,000 kms of the scheduled interval.

If the Vehicle misses any service, or is serviced outside of the above intervals, it will no longer be eligible under this Warranty. If the Vehicle is serviced by a person other than an authorised MG Motor dealer, it will no longer be eligible under the Extended Warranty, but may continue to be eligible under the standard Warranty.

Specific Servicing Requirements (Standard Warranty)

These specific servicing requirements apply to both the standard Warranty (the non-Extended Warranty) and the Commercial Use Warranty.

In order to be eligible to benefit from the standard Warranty or the Commercial Use Warranty, the Vehicle must be serviced by a suitably qualified Australian repairer in accordance with the Owner’s Manual and Service & Warranty Booklet, and each service must occur within 30 days and 2,000 kms of the scheduled interval.

There is no need for the Vehicle to be serviced at an authorised MG Motor dealer in order to benefit from the standard Warranty or the Commercial Use Warranty. However, if the Vehicle is serviced by a person other than an authorised MG Motor dealer, the service record for the Vehicle (as set out in the Warranty Validity section above) must be uploaded to MG Motor's online service portal within 10 days of the service date.

MG Motor's online service portal is available at the following address: https://mgmotor.com.au/service-history

To make a claim under this warranty you must:

• Notify an authorised MG Motor Dealer or Distributor within 7 calendar days or as soon as practical after the defect or malfunction appears (including to minimise the effect a defect has on the vehicle and the nature of the repair needed). A list of all MG Motor Dealers and Distributors can be found at Find a Dealer.
• Deliver the vehicle to the authorised MG Motor Dealer or Distributor.
• Refer to this Warranty when delivering your Vehicle to the authorised Dealer or Distributor and provide the Vehicle maintenance and repair log in the Service & Warranty Booklet.

Once a claim has been submitted, MG Motor will endeavour to assess your claim as soon as reasonably practicable.

You will bear the expense of submitting a Warranty claim.

MG Motor will bear the expense of labour, freight and administrative costs if MG Motor assesses that a valid claim has been made under this Warranty.

You will bear the expense of service charges should you authorise any exploratory dismantling and an authorised MG Motor repairer subsequently establishes that a fault is not the result of a manufacturing defect and is outside the scope of this Warranty.

If MG Motor determines that a Vehicle or component has a manufacturing defect within the terms of this Warranty, MG Motor will, at its own election, either replace the Vehicle or component with the same or comparable Vehicle or component, or repair it. The replacement of a Vehicle or component under this Warranty does not alter or renew the length of the Warranty in relation to that replacement Vehicle or component. Instead, the existing Warranty will apply to any such replacement Vehicle or component. MG Motor may use remanufactured or refurbished components as part of a repair under this warranty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

The rights described in this Warranty are in addition to the rights and remedies you have as a consumer under the Australian Consumer Law. This Warranty does not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable Commonwealth, State and Territory legislation, including the Australian Consumer Law.