WARRANTY EXCLUSIONS
Summary of Conditions
There are some uses, natural occurrences and aspects of ownership that are excluded and not covered by the warranty. These are described below:
∙Replacement of parts that are subject to normal wear and tear (which may vary depending on the usage of the vehicle, its kilometres, geographical and climatic environment) whose replacement does not result from a defect
∙Any fault caused by use of the vehicle for racing, rallying, speed trailing, hill climbing or similar activities or competitive events
∙Any fault as a result of using the vehicle for a purpose other than for which it was designed, e.g., all terrain use
∙Driver negligence, misuse or abuse, e.g., tampering, disconnection, loading or towing beyond the manufacturer's specifications, or continuing to drive the vehicle after loss of fluids, lubricants, oils, coolants, refrigerants or water
∙Accident, impact or fire
∙Modifications, alterations or repairs that have not been approved by MG Motor New Zealand
∙Failure to have the vehicle inspected, serviced and repaired strictly in accordance with the manufacturer's specifications and recommendations
∙Installation or use of non-genuine parts, fluids, accessories, equipment, assemblies or components
∙Failure to have the vehicle repaired promptly and in accordance with the manufacturer's recommendations following an accident or other damage, or after a defect becomes known or suspected
∙Any vehicle that has been written off by an insurer, or any repair, replacement or alteration not Authorised by MG, experimental adjustments or vehicles modified in any way from MG's specification
∙Theft, illegal use or malicious damage by a third person
∙Damage resulting from the use of non-recommended, inappropriate or dirty fuel, additives, oil, fluids, lubricants, coolants, refrigerants or water
∙Any repairs carried out on the vehicle by a person or persons other than an Authorised MG Cars dealer or repairer without SAIC Motor New Zealand PTY LTD's prior approval
∙Failure to maintain and care for the vehicle, including but not limited to, its body, trim and paintwork, in accordance with the manufacturer's recommendations, e.g., use of unsuitable cleaning agents
∙Environmental conditions, including but not limited to, acid rain, industrial fall-out, salt, sand, stones, tree sap, bird or animal droppings, windstorm, hail, flood, lightening, or other acts of God
∙Repairs or work required, that forms part of the New Vehicle Preparation (PDI), or as a result of poor preparation of the vehicle prior to delivery to the customer
∙The reoccurrence of a fault due to the quality of work performed or a diagnosis error by a dealer, otherwise known as rework
∙Normal maintenance including adjustments (front axle, wheel alignment etc.) periodic servicing, cleaning or replacement of oil, air, fuel and passenger compartment filters
∙Any Exploratory dismantling charges will only be reimbursed as part of a claim. It is the responsibility of the warranty holder to Authorise and to pay the charges if it is proved that the failure is not the responsibility of MG
∙Vehicles that have exceeded the maximum permitted mileage covered by the Warranty.
1.1 DETAILED INFORMATION OF CONDITIONS NOT COVERED UNDER THE NEW VEHICLE CONTRACTUAL WARRANTY
The below information provided gives detailed specifics on what is not covered under the new vehicle contractual warranty
1.2 MAINTENANCE SERVICE
Normal maintenance service such as, but not limited to, the following is not covered by warranty. Any failures resulting from a lack of maintenance are not covered by warranty:
1.Fuel system cleaning
2.Wheel balancing
3.Engine tune-up
4.Brake inspection and adjustment
5.Clutch system adjustment
6.Replacement of consumable parts such as air cleaner element, spark plug, injection nozzle, fuse, drive belt, bulb, brushes of alternator and starter, brake pad (FRT, RR) and linings, rubber part (except engine mounting rubber), clutch disc, oil and any other filter elements when such replacements are made as part of any normal maintenance services.
1.3 ITEMS AFFECTED BY WEAR, EXPOSURE, ETC.
The repair or replacement of the following items resulting from normal use, neglect, accident, wear and exposure is not covered by warranty:
1.Soft trim and interior trim
2.Plated parts, bumpers and other appearance items
3.Wiper blades
4.Brake linings or brake pads, brake drums or discs.
5.Clutch disc
6.Rubber materials such as hoses, belts.
1.4 ENVIRONMENTAL DAMAGE
Damage to a vehicle caused by industrial, chemical or other environmental fallout, salt, sap, pollen, sand, hair, windstorm, lightening, or other environmental conditions are not covered by warranty.
1.5 DAMAGE DUE TO IMPROPER USE
Any damages or failures resulting from improper use such as the following are not covered by warranty.
1.Handling and operation of the vehicle contrary to the instructions in the Owner's Manual
2.Lack of performance of proper maintenance service
3.Use of the vehicle in races, rallies and other competitive events
4.Use of improper or dirty fuel, oils or fluids.
5.Over loading
6.Off-road use
7.Operation of vehicle often it is known to be defective
1.6 EQUIPMENT NOT DESIGNED OR RECOMMENDED FOR VEHICLE, ALTERATIONS AND ADDITIONS
Repairs made necessary due to use of equipment not designed or recommended for the vehicle by SAIC and/or alterations and additions to the standard vehicle are not covered by warranty.
1.7 TYRES
MG Motor New Zealand passes on to the owner the original tyre manufacturer's warranty.
The manufacturer's agent handles these warranties, and franchise holders must resolve with the agent on behalf of the owner.
1.8 TYRE WEAR
Excessive tyre wear, inconsistent with normal use may be considered under the contractual warranty only when the wear is the result of a component exhibiting a contractual warranty defect Prior. If tyre wear is attributed to incorrect alignment settings this will not covered as this is set at the time of Pre Delivery.
1.9 STEERING WHEEL ALIGNMENT
Checking of the Alignment of a steering wheel is performed during pre-delivery and is therefore not claimable under this warranty.
1.10 WHEEL ALIGNMENT AND WHEEL BALANCE
Wheel Balance and Alignment is claimable only up to 6 month/10,000 kilometres as a result of a manufacturing or material defect only.
1.11 RATTLES AND ADJUSTMENTS
Rattles in the vehicle are not claimable via the warranty system unless they are connected with a manufacturing defect or fault.
1.12 BODY / PANEL ALIGNMENT
The alignment or adjustment of eternal body panels such as bumper, boot, bonnet or doors would not be considered as a warrantable defect.
1.13 BREAKDOWN SERVICE
In the instance of a breakdown the customer may call Roadside Assistance; in metro areas, the vehicle will be towed to the selling dealer unless otherwise directed by the customer. In all other areas the vehicle will be towed to the nearest SAIC Motor New Zealand Pty LTD Dealer (100kms) for repairs to be carried out. Towing fees from an outside towing company cannot be claimed through warranty and the cost will be borne by the customer.
1.14 BRAKE ADJUSTMENT
The adjustment of the handbrake would be classified as a service item therefore is included as a part of routine scheduled servicing and is not claimable.
1.15 FLUID LEVELS
These are maintenance items and are not claimable.
1.16 ACCIDENTAL DAMAGE
MG Motor New Zealand will not accept responsibility for accidental damage under any circumstances. Such damage is normally referred to insurance.
1.17 CONTAMINATED FUEL SYSTEMS
Any defect or damage caused by contaminated fuel is not claimable. Filters must be replaced in accordance with service schedule details, or earlier if it is known that fuel contamination has occurred.
1.18 GLASS
Glass is covered by the MG Warranty only if a result of a manufacturing or material defect.
1.19 HEADLIGHT ALIGNMENT
Not claimable unless associated with a manufacturing defect.
1.20 MAINTENANCE OF NUTS, BOLTS, CLIPS, CONNECTIONS
Not claimable unless associated with a manufacturing defect.
1.21 UNAUTHORISED/NON-GENUINE PARTS
It is strongly recommended for Dealerships to use Genuine SAIC Parts for all maintenance and repair works because they are manufactured to the same engineering standards and quality control as the original equipment. Any warranty repairs or replacements should be carried out using genuine parts. Warranty services carried out using non-genuine parts are, in principle, not covered since the use of them may adversely affect vehicle performance and reliability. Any damages or declines in vehicle performance and/or reliability resulting from the use of non-genuine parts are not covered by warranty.
1.22 ODOMETER ALTERATION
No coverage is provided to any vehicles on which the odometer mileage has been altered and the actual mileage cannot be readily determined. When replacing the odometer, it is important to enter the odometer reading of removed odometer in both the vehicle history file and the Warranty and Service Information booklet (Service Guide).
1.23 CONSEQUENTIAL EXPENSE
Incidental expenses resulting from defects in material or workmanship of any parts of vehicle are not covered by warranty. Such expenses include the following:
1.Telephone or telegraph expenses
2.Vehicle rental charge
3.Towing charge
4.Travel, accommodation or meals expenses
5.Loss or damage to personal property
6.Lost time, business and commercial loss
7.Compensation for inconvenience to customers
8.Loss of use of the vehicle
1.24 FORCE MAJEURE EXCLUSIONS
SAIC Motor New Zealand Pty LTD is not liable for any breach of warranty caused by or resulting from prohibition or restriction by law or regulation of any government, fire, flood, storms, war, strike, lockout, or other labour troubles, accident, riot, Acts of God, or others beyond the parties' control.
1.25 OPERATIONAL CHARACTERISTICS
Operational Characteristics are generally not accepted as warranty claim caused by defect in material and workmanship, and/or same as the difficulties, which happens in very limited operation only.
1.Very small and low sound or vibration, which is not recognized as affecting quality or function of the vehicle.
2.Very slight oozing of oil or the like about packing and/or oil seals, which causes no decrease in the quality of the oil or the like.
3.Gap between panels which are within the limits
4.External appearance defect such as paint, chrome and trim, which are not visual unless magnified by special means.
1.26 CONCERN CAUSED BY A NON-AUTHORISED MG DEALER
Any concern caused by an external repairer will not be covered by MG Motor New Zealand under any circumstance.