FAQs

Everything you need to know about servicing your MG can be found in the servicing section of the website.

Yes. Wear and tear on your MG is caused by age as well as mileage. It is important that you service your MG at regular intervals to ensure it's running as safely and efficiently as possible.

Your local dealer will be able to provide you with an access code. There is no charge for access codes.

Feel free to access and download our collection of MG owner manuals here.

Maintaining your MG's paintwork and corrosion protection is essential for long-term vehicle durability, especially in harsh and coastal environments. This guide outlines best practices to keep your MG looking its best and preserve your warranty coverage.

Essential Maintenance Steps

• Regular Exterior Cleaning
  • Rinse with fresh water weekly (more if near the ocean refer table).
  • Use pH-neutral car shampoo for full washes (monthly or as needed refer table).
  • Clean wheel arches, sills, and underbody where dirt, sand, or salt may build up.
  • Never use abrasive or household cleaners.
  • Use only matte paint approved car wash, for matte paint finishes.
• Paint Protection
  • Apply wax or sealant every 8-12 weeks (or sooner in salty environments refer table).
  • Professional ceramic coating offer enhanced durability.
  • Repair chips/scratches promptly using MG Geniune Paint.
• Corrosion Prevention
  • Carry out undercarriage wash at service intervals or after extreme environmental exposure (country road driving, through mud or near beaches and salty areas).
  • Regularly inspect door edges, arches, and underbody panels.
  • Rustproofing is recommended in high-salt areas, speak to your MG Dealer or Approved MG Repairer.
• Storage and Parking
  • Park in a garage whenever possible (Recommended).
  • If outdoors, use a breathable car cover (avoid PVC covers).
  • Avoid long-term parking near direct sea spray, harsh sunlight or where fallout, droppings or tree sap may likely land on painted surfaces.
• Trim and Seal Care
  • Treat exterior rubber and plastics with UV protectant every 3-6 months.
  • Prevents cracking, fading, and moisture intrusion.
• Genuine Service & Perforation Inspection
  • At every scheduled MG service, Perforation inspections are carried out, this includes:.
  • Full underbody inspection for corrosion.
  • Paintwork condition check.
  • Retain records of all care and maintenance for warranty claims.

Distance from coast	Rinse Frequency	Full Wash	Wax/Sealant	Undercarriage Wash
0-1km (Beachfront)	2-3x per week	Every 2 weeks	Every 6-8 weeks	Every 3-6 months
1-5km (Near coast)	Weekly	Every 3-4 weeks	Every 10-12 weeks	Twice a year
5+km (Inland)	Optional weekly	Monthly	Every 12 weeks	Yearly

Important Warranty Note

Failure to follow these recommended care practices may lead to paint or corrosion issues that are not covered under your MG Paint & Anti-Perforation Warranty.

Maintain own records and follow care intervals to help protect your vehicle and warranty.

Before updating you MG Chargehub, please check which version you have as there are three different models, each with its own firmware. To identify your version, locate your Chargehub's serial number (found on the label at the back or underside of the unit).

MG Chargehub Aegis - Version 1:
Serial numbers starting with SN230815XXXX to SN230817XXXX
Download Firmware update here.

MG Chargehub - Version 3 (earlier model):
Serial numbers starting with SN2205XXXXXX to SN2212XXXXXX
Download Firmware update here.

If you're unsure which model you have, refer to the MG Chargehub User Manual & User Guide for detailed identification steps and guidance.

For customer support, general enquiries, or complaints, email us at customercare@mgmotor.com.au or call 1800 MG Team (1800 64 8326).